FAQs
FREQUENTLY ASKED QUESTIONS
Q: How long will it take to get my order?
A: After the order is placed, please allow 1-2 days for processing and up to 5 business days for shipping. We send our packages using priority services from Japan.
Q: Will I pay extra shipping because of the items ship from Japan?
A: We will never charge expensive international rates. All orders will be charged Domestic (United States) shipping rates.
Q: Will I be able to get a refund?
A: No refunds or exchanges will be allowed.
Q: Who should I contact if I have a question about my order?
A: Please send an email to: perfectlypoisedboutique.com or fill out the contact form and receive allow up to 24 hours for a response.
Q: How can I get a discount on my order?
A: Sign up for our newsletters and receive 10% on your order and stay in the loop for exclusive sales and discounts.
Q: Will I have to pay taxes on my order?
A: At this time, all products are tax free. Enjoy the extra savings!
Q: How will I know what size swimwear to buy?
A: Check out the size chart for an accurate fit.
Q: Do you ship to APO/FPO addresses?
A: We offer free shipping to APO/FPO addresses free of charge. No minimum or maximum purchase required.
Q: If I live locally, how do I place an order for a drop up/ pick up?
A: Please send an email to perfectlypoisedboutique@gmail.com for a local (Japan) pick up or drop off. Pick up/drop off service is free of charge.